A quandry for Verizon Wireless

Verizon Wireless has a foolish policy in which it charges for text messages sent and received. For my plan, it charges 15 cents per message – what a rip! And it is those 15 cent charges for receiving text message that will come back to haunt Verizon for years to come.

Text messages are essentially emails ([phone number]@vtext.com). It is no secret that spam is a scourge that effects regular email and the Internet in epidemic proportions. And it is only a matter of time before spammers all set their sites on sending text messages indiscriminately to any and all phone numbers a generator can spit out. It seems they already have started in sufficient quantity that my wife received one this evening.

New Text Msg

Message from Royce@dutlru.tudelft.nl

(hey) hey, i seen your profile wondering if ya wanted to chat on msn hit me up at realhotjane1@hotmail.com

1/24 10:13p

For that message I was charged 15 cents. To wipe out the charge, I was forced to call Verizon customer service and request it reverse the charge. In the end, that one text message cost Verizon $3, or whatever it costs to handle one call. I was told it now has an option to blacklist certain email addresses and turn off text messaging but I refuse to bother using either option since it really doesn’t resolve the problem or my issue. As such, each future spam message will cost Verizon another $3+, since I will call to complain then as well. When I called, the customer service rep told me I’m not the only person complaining about receiving spam and requesting a charge be reversed. Verizon needs to stop charging customers to receive text messages before spam becomes more costly than it already has.